How we protect your data and respect your privacy.
Last updated: March 2026
Information We Collect
We collect information you provide directly: name, email address, and payment information when you book a session. We also collect usage data through cookies and analytics tools to improve our service.
How We Use Your Information
- To process bookings and deliver sessions
- To communicate with you about your account and sessions
- To improve our platform and services
- To comply with legal obligations
Session Privacy
Session content (chat transcripts, phone calls, video sessions) is not monitored, recorded, or stored by Psychic Reading Online. Chat transcripts are provided to you at the end of the session and then deleted from our servers within 48 hours.
GDPR Rights (EU/EEA Residents)
You have the right to: access your data, correct inaccurate data, request deletion, restrict processing, data portability, and object to processing. Contact us at [email protected] to exercise these rights.
CCPA Rights (California Residents)
You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.
Cookies
We use essential cookies for site functionality and analytics cookies to understand how visitors use our site. See our Cookie Policy for details.
Data Retention
We retain account information for as long as your account is active. Session data is deleted within 48 hours. You may request deletion of your account and all associated data at any time.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from minors.
Contact
For privacy-related enquiries: [email protected]